FAQ

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at divinealluree@gmail.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

“READY TO SHIP UNITS” will go out the same or following business day, once payment has been processed.

Shipping activity will be avaliable 24 hrs after receiving a tracking e-mail.
Please allow 3-7 business days for payment, order processing, and shipping.
If you order on a Friday, your order will be processed the NEXT business day (Monday).

ALL UNIT ORDERS will required a signature from you upon arrival. If the package can’t be signed for at the time of delivery, it will go back to your local post office where you will have the option to pick it up. If the item(s) are not picked up within the time the post office alots, your item(s) will return back to me.
When you place an order with DivineAllure, you are agreeing to these terms.
If there is something you are concerned about, please email divinealluree@gmail.com OR text (504)920-7031 & we will do our very best to accommodate you within 3-5 DAYS of receiving your order.

We ship anywhere in the United States. (U.S. SHIPPING ONLY)
PLEASE MAKE SURE YOUR BILLING/SHIPPING ADDRESSES MATCH. Enter the correct billing address that is associated with the card you are using or your card will not process the payment, and your order processing will be delayed.
ALL packages are delivered with USPS, FEDEX, or UPS. These delivery companies operate/deliver during business days (Monday-Friday).
Divine Allure Products 

Products will be shipped via USPS. Products will be shipped via USPS. *SAME DAY/NEXT DAY SHIPPING ON ORDERS PLACED MONDAY-FRIDAY BY 3pm CST*. If Product is listed in backorder allow 10-12 business days to receive product.Please be sure to input correct shipping address and include apt/suite numbers. Addresses will NOT be updated after checkout. Your order will be cancelled and refunded upon inquiry of changing shipping address.. If Product is listed in backorder allow 10-12 business days to receive product.

ALL SALES ARE FINAL:
Due to the confidence in the Products and Services provided by Divine Allure, ALL SALES ARE FINAL!

Please be sure about your purchase
Refunds will not be issued under any circumstance

• Full install 2-3 bundles for 20in or shorter.
• Full install 4 bundles for 22in or longer.
• Full install 5 bundles for 30in or longer

• Virgin Princess Bundles will last 1-2 years with proper care.
Our Virgin hair is Luxury bundles at an affordable price. This hair has a natural silky texture and has not been chemically process to ensure its longevity. Super soft to the touch and can be lifted and dyed all colors.
• Raw Queen Bundles will last 3+ with proper care.
Our raw hair is for the Queens who want the best of what hair can offer. Full from roots to tip. This hair will perfectly mimic your naturally textured hair, and flow with ease. All cuticles are alined in the same direction to prevent any tangles. 
*All of our hair has minimum shedding & will not be noticeable.